Customer Experience Partners http://www.customerexperiencepartners.com/index.html Customer Experience Partners Thu, 25 Feb 2010 20:46:52 GMT en-us Trellix SiteBuilder 6.7.8 http://backend.userland.com/rss Are You Really “Recommending” That? http://www.customerexperiencepartners.com/2010.02.01_arch.html#1267121011544 http://www.customerexperiencepartners.com/2010.02.01_arch.html#1267121011544 Thu, 25 Feb 2010 20:46:49 GMT Tropicana Juicy Rewards – Really delivering VALUE? http://www.customerexperiencepartners.com/2010.02.01_arch.html#1265381358612 http://www.customerexperiencepartners.com/2010.02.01_arch.html#1265381358612 Mon, 08 Feb 2010 14:38:54 GMT They Should Have Known - Even Without Twitter http://www.customerexperiencepartners.com/2010.01.01_arch.html#1264000931993 http://www.customerexperiencepartners.com/2010.01.01_arch.html#1264000931993 Wed, 20 Jan 2010 15:25:26 GMT High Service Levels – Always the Best Answer? http://www.customerexperiencepartners.com/2010.01.01_arch.html#1262877038396 http://www.customerexperiencepartners.com/2010.01.01_arch.html#1262877038396 Thu, 07 Jan 2010 15:10:38 GMT Look Beyond The Headline - Or Take Your Chances http://www.customerexperiencepartners.com/2009.11.01_arch.html#1259631463524 http://www.customerexperiencepartners.com/2009.11.01_arch.html#1259631463524 Thu, 17 Dec 2009 17:28:01 GMT Should You Wine and Dine Your Badvocates? http://www.customerexperiencepartners.com/2009.10.01_arch.html#1256747436289 http://www.customerexperiencepartners.com/2009.10.01_arch.html#1256747436289 Wed, 28 Oct 2009 16:30:36 GMT We the people - own the social media http://www.customerexperiencepartners.com/2009.10.01_arch.html#1255450582993 http://www.customerexperiencepartners.com/2009.10.01_arch.html#1255450582993 Tue, 13 Oct 2009 16:16:22 GMT Marketers Can No Longer "Own" Their Brands http://www.customerexperiencepartners.com/2009.09.01_arch.html#1253889056779 http://www.customerexperiencepartners.com/2009.09.01_arch.html#1253889056779 Fri, 25 Sep 2009 14:36:26 GMT Will Marketers Kill Word of Mouth? http://www.customerexperiencepartners.com/2009.08.01_arch.html#1249402100783 http://www.customerexperiencepartners.com/2009.08.01_arch.html#1249402100783 Tue, 04 Aug 2009 20:43:39 GMT Break Out the Champagne Seattle http://www.customerexperiencepartners.com/2009.07.01_arch.html#1248449223997 http://www.customerexperiencepartners.com/2009.07.01_arch.html#1248449223997 Fri, 24 Jul 2009 15:28:34 GMT GM's New Customer Focus? http://www.customerexperiencepartners.com/2009.07.01_arch.html#1247238188133 http://www.customerexperiencepartners.com/2009.07.01_arch.html#1247238188133 Fri, 10 Jul 2009 15:10:13 GMT How much should you spend on Customer Experience? http://www.customerexperiencepartners.com/2009.06.01_arch.html#1245174762602 http://www.customerexperiencepartners.com/2009.06.01_arch.html#1245174762602 Tue, 16 Jun 2009 17:54:48 GMT Satisfaction scores deciding fate of auto dealrships? http://www.customerexperiencepartners.com/2009.06.01_arch.html#1244219852790 http://www.customerexperiencepartners.com/2009.06.01_arch.html#1244219852790 Fri, 05 Jun 2009 16:42:56 GMT Finding the tasks that customers value http://www.customerexperiencepartners.com/2009.06.01_arch.html#1244127873325 http://www.customerexperiencepartners.com/2009.06.01_arch.html#1244127873325 Thu, 04 Jun 2009 15:04:33 GMT Given Up On CSM? http://www.customerexperiencepartners.com/2009.05.01_arch.html#1243442912961 http://www.customerexperiencepartners.com/2009.05.01_arch.html#1243442912961 Wed, 27 May 2009 16:51:14 GMT Should you fear word of mouth? http://www.customerexperiencepartners.com/2009.05.01_arch.html#1242161534527 http://www.customerexperiencepartners.com/2009.05.01_arch.html#1242161534527 Tue, 26 May 2009 23:02:48 GMT "Blowing Away the Competitors"? http://www.customerexperiencepartners.com/2009.03.01_arch.html#1238437004064 http://www.customerexperiencepartners.com/2009.03.01_arch.html#1238437004064 Mon, 30 Mar 2009 18:16:44 GMT When AIG changes its name http://www.customerexperiencepartners.com/2009.03.01_arch.html#1237556582131 http://www.customerexperiencepartners.com/2009.03.01_arch.html#1237556582131 Fri, 20 Mar 2009 13:43:02 GMT Two brands entirely equal? http://www.customerexperiencepartners.com/2009.03.01_arch.html#1237320446911 http://www.customerexperiencepartners.com/2009.03.01_arch.html#1237320446911 Tue, 17 Mar 2009 20:07:26 GMT Can Marketers Control Word of Mouth? http://www.customerexperiencepartners.com/2009.03.01_arch.html#1236008214097 http://www.customerexperiencepartners.com/2009.03.01_arch.html#1236008214097 Mon, 02 Mar 2009 15:39:14 GMT Optimize What? http://www.customerexperiencepartners.com/2009.02.01_arch.html#1234466335779 http://www.customerexperiencepartners.com/2009.02.01_arch.html#1234466335779 Thu, 12 Feb 2009 19:22:22 GMT